At Coeur Workforce Solutions, we’re incredibly grateful to be a part of the Baton Rouge community and to serve local organizations like Anesthesiology Group Associates (AGA). Our mission is to provide tailored employee management solutions that meet the unique needs of our clients, and our partnership with AGA is a testament to this commitment.
About Anesthesiology Group Associates (AGA)
Anesthesiology Group Associates (AGA) is a leading provider of anesthesia services, operating in and around the Baton Rouge area. With over 130 physicians and nurse anesthetists working across four major hospital locations, AGA is dedicated to delivering high-quality anesthesia care. Founded on the principles of excellence and compassion, AGA has established itself as a trusted name in the medical community. However, managing such a diverse and specialized workforce presented several challenges that needed innovative solutions to ensure the continued delivery of exceptional healthcare services.
Challenges AGA Faced
AGA’s administrative team relied heavily on manual processes for timekeeping, payroll, and HR, which were not only time-consuming but also prone to errors and compliance risks. The lack of automated systems made it difficult to track employee credentials, manage schedules, and respond to employee requests efficiently. Administrator Andrew Durdin highlighted the inefficiencies, stating, “Before using Coeur Employee Services’ [Coeur Workforce Solutions’] HCM solution, I would manually calculate payroll for over 100 employees by hand using paper timesheets, which would take anywhere from two to three days to complete.”
“Before using Coeur Employee Services’ HCM solution, I would manually calculate payroll for over 100 employees by hand using paper timesheets, which would take anywhere from two to three days to complete.”
This reliance on manual processes also led to several other challenges:
- Compliance Issues: Manual payroll calculations increased the risk of compliance mistakes, resulting in costly fines and penalties.
- Administrative Burden: Without a centralized system, the administrative staff faced a steady stream of time off, schedule, and paystub requests from employees, adding to their workload.
- Credential Management: The inability to set auto-renewal reminders for employee certifications and licenses occasionally caused lapses, leading to staff shortages and operational strain.
- Limited Visibility: The absence of single-point access to employee records and the inability to create comprehensive reports restricted the management’s visibility into the workforce, hindering effective decision-making.
These challenges underscored the need for a robust and integrated solution to streamline their operations and enhance efficiency.
Solutions Provided by Coeur
To address these challenges, AGA partnered with Coeur Workforce Solutions, implementing our comprehensive Human Capital Management (HCM) solution. Our system offered a range of features designed to enhance efficiency and compliance, including:
- Simplified Benefits Administration: Streamlining the administration of employee benefits to reduce complexity and improve accuracy.
- Performance and Compensation Management: Tools to manage employee performance and compensation effectively, ensuring alignment with organizational goals.
- Accurate and Timely Payroll Processing: Automated payroll processing that eliminates errors and reduces the time required to complete payroll.
- Employee Self-Service Capabilities: Features that allow employees to manage their information, request time off, enroll in benefits, and view schedules through mobile and desktop platforms.
- Real-Time Data Access: Configurable reports, dashboards, and mobile tools that provide real-time access to workforce data, enhancing visibility and informed decision-making.
These solutions collectively aimed to automate and streamline AGA’s administrative processes, thereby increasing efficiency, reducing errors, and improving overall workforce management.
Implementation and Results
Immediate Benefits:
- Reduced Payroll Processing Time: Payroll processing time was drastically reduced from days to mere hours, significantly minimizing the risk of errors. Andrew Durdin noted, “Now that we use Coeur Employee Services for all of our HCM needs, we can complete payroll in just one day as opposed to the three or more days it used to take.”
- Improved Compliance and Accuracy: The automated payroll system ensured error-free paychecks and minimized compliance risks, saving AGA from potential fines and penalties.
- Enhanced Employee Engagement: The self-service features empowered employees with access to their information, reducing the administrative burden on the HR team and improving employee satisfaction.
- Better Workforce Visibility: Real-time data access and comprehensive reporting provided greater visibility into workforce metrics, enabling informed decision-making and proactive management.
Why #GeauxLocal?
Choosing a local provider like Coeur Workforce Solutions has been a game-changer for AGA. The importance of a local partnership lies in the personalized and dedicated support we provide. AGA’s experience with our customer service has been exemplary. Andrew Durdin shared, “The Coeur Employee Services [Coeur] team is very responsive and good at what they do. They really know the system and it’s helping our organization move in the right direction.”
“The Coeur Employee Services team is very responsive and good at what they do. They really know the system and it’s helping our organization move in the right direction.” – Andrew Durdin
The long-term benefits of having a reliable local provider include building strong relationships and receiving timely support that understands and addresses unique business needs.
Conclusion
In summary, the collaboration between Coeur Workforce Solutions and Anesthesiology Group Associates highlights the transformative impact of a well-implemented HCM solution. By streamlining payroll, enhancing employee engagement, and providing exceptional support, we have helped AGA focus on delivering top-notch anesthesia services.
Discover how Coeur Workforce Solutions’ HCM Solution can benefit your organization. Contact us at +1 225 755 8822 or drop us a note to learn more. Let us help you streamline your processes and improve your workforce management today. Let Coeur Workforce Solutions be your partner in achieving operational excellence and workforce efficiency.
